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As we move towards 2024 , mortgage brokers are continuing to face the triple challenge of inflation , the rising cost of living , and interest rate increases that have been dominating UK news headlines all year . With the potential for further increases , it is understandable that many customers are worried about either getting a mortgage or remortgaging .

Eloise Hall

Head of National Accounts Kensington Mortgages

In this challenging environment , retention is more important than ever , and mortgage brokers need to be equipped with the right tools to support their customers and grow their business .

Although the UK ’ s property market has been slowing , the remortgage market continues to see the predicted remortgage growth , driven by the maturity of five-year fixed rate deals taken out in 2016 / 2017 . In recent years , the mortgage landscape in the UK has witnessed a significant shift in preferences among homeowners , with five-year deals becoming more prevalent as homeowners race to secure deals before the next rate rise . This article delves into the latest figures and insights to provide a comprehensive overview highlighting the importance of retaining customers in the changing market .